FAQs – A&I International Apparel Limited

1. What products does A&I International Apparel Limited offer?

We specialize in precious gemstones, fine metals, luxury watches, and exquisite jewelry collections.

2. Where is your company located?

Our office is located at:
RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mong Kok, Hong Kong.

3. How can I contact you?

You can reach us by:

4. Do you provide international shipping?

Yes, we provide safe and insured worldwide shipping for all jewelry and timepieces.

5. Are your gemstones and metals authentic?

Absolutely. All our gemstones and metals are certified and sourced from trusted suppliers.

6. Do you offer warranty on watches and jewelry?

Yes, all luxury watches and jewelry come with a manufacturer or store warranty, covering authenticity and craftsmanship.

7. What is your return and exchange policy?

We accept returns or exchanges within a specified period (usually 7–14 days) if the item remains unused and in its original condition. Please contact us for detailed instructions.

8. Can I request custom-made jewelry?

Yes, we provide bespoke jewelry design services. You can share your design idea, and our expert team will craft it for you.

9. Do you provide certificates for gemstones?

Yes, every gemstone purchase comes with an authenticity certificate for your assurance.

10. How do I maintain my jewelry and watches?

We recommend regular professional cleaning and proper storage. For luxury watches, ensure periodic servicing to maintain performance.

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